Our Values and Principles

Our Values and Principles

Our values

We aim to define, promote and secure, in the public interest, proper standards of professional conduct and behaviour within our regulated community. In doing so, we are committed to the statutory objectives, as set out in the Legal Services Act 2007.

We aim to ensure that the public understands the standards of education, conduct, work and service we expect from our regulated community, and we help practitioners maintain and develop these standards.

We work closely with the Chartered Institute of Legal Executives (CILEx) to make sure that our Board, Committees and staff members work in accordance with the principles of good regulation, and that we as an organisation are proportionate; accountable; consistent; transparent and targeted.

Our principles

Our regulated community must be aware of, understand and follow the Code of Conduct (the Code). The Code is made up of nine ethical and legal principles, and sets out the standards of behaviour the public should expect from practitioners, when providing professional legal services and conducting themselves, generally.

Should there be concern about anyone from our regulated community and their fitness to practise, then we will deal with this firmly, fairly and promptly and, if necessary, initiate disciplinary proceedings.

Based on the Code’s nine principles, our focus is on the outcomes resulting from the work and services provided by members of our regulated community, who must demonstrate to us that they have achieved these outcomes. This approach helps us focus on consumers and how their interests are best served and thereby averts risk to both the public and the profession.

The 2015 Code of Conduct

This is the current version of the Code of Conduct.

> Download the 2015 Code of Conduct