We aim to keep within the following timescales: 
  • We acknowledge your correspondence within 2 working days and aim to respond substantively within 10 working days. In addition, we will update you on the progress of the investigation once a month.
  • You and the complainant will be given 14 calendar days to respond to requests for information.
  • The Professional Conduct Panel (PCP) will aim to make a decision on a case within 6 months of the complaint.
  • The Disciplinary Tribunal will aim to hear cases within 6 months of a referral to it.

After the investigation

At the conclusion of the investigation a report on the complaint or allegation is prepared by the Investigating Officer for submission to the PCP along with all the evidence that has been gathered. This includes an analysis of the issues. The PCP is not bound by the analysis. You and the complainant will be sent a copy of the report and will both have 14 days within which to submit to us any written comments about the report. Any comments received will be included as an addendum to the report but will not change the report itself.

The complaint against you will then be referred to the next PCP meeting and we will inform you about the date of that meeting. 

You should be aware that during the investigation, if you or the complainant suggests further misconduct may have been committed, we may pursue this as an additional allegation(s) to the current investigation.

Withdrawal of a complaint or allegation

A complainant may withdraw their complaint at any time. If a complainant fails to engage with the investigation a decision will be made as to whether we pursue the complaint against you in the absence of the original complainant.