Code of Conduct

Code of Conduct

If you own an entity that is regulated by CILEx Regulation then you and anyone working within your Authorised Entity including CILEx members, CILEx Practitioners and Approved Managers must comply with all of CILEx's and CILEx Regulation’s rules and bye laws. The CILEx Code of Conduct sets out the standards of conduct expected of you. 

The Code sets out principles to guide and support CILEx Regulation’s regulated community in the work they do. You and all regulated individuals working in your entity must follow the Code in your and their conduct, practice and professional performance and are under a duty to be familiar with what these principles are. The Principles are supported by outcomes. 

You are required to: 

  • develop and use your professional knowledge and skills for the benefit of those who use your services 
  • maintain good professional relationships with others 
  • act in a way that promotes confidence and trust in the legal professions and the provision of legal services.
You must ensure that your conduct does not bring disrepute upon yourself or the profession. The Code informs the general public of the standards of behaviour that they should expect of you. The 9 principles of the Code are:
  • Uphold the rule of law and the impartial administration of justice. 
  • Maintain high standards of professional and personal conduct and justify public trust in you, your profession and the provision of legal services. 
  • Behave with honesty and integrity. 
  • Comply with your legal and regulatory obligations and deal with your regulators and ombudsman openly, promptly and co-operatively. 
  • Act competently in the best interests of your client and respect client confidentiality. 
  • Treat everyone equally and fairly. 
  • Ensure your independence is not compromised. 
  • Act effectively and in accordance with proper governance and sound financial and risk management principles. 
  • Protect client money and assets.

What does outcomes focused regulation (OFR) mean?

The Code sets out the Principles that you and anyone in your entity must follow. The Principles are supported by the outcomes that you are required to achieve. You and anyone in your entity must be able to demonstrate that these outcomes are met and in turn that the Principle is met. You and any Approved Manager will need to ensure that anyone working at your entity has knowledge of the Code of Conduct and related Rules.

The 2015 Code of Conduct

This is the current version of the Code of Conduct.

> Download the 2015 Code of Conduct