Could you use your evidence for these Outcomes too?
Remember to read the guidance for each outcome to ensure you fully meet the criteria
If the issue concerned a lack of information and to resolve the issue you sought that information from a client or third party, you could possibly use this evidence towards meeting the following Outcome:
Outcome 2.4 Seek appropriate information through communication
If you sought the information on the same day, or next day, you could possibly use this evidence towards meeting the following Outcome:
Outcome 4.1 Progress matters expeditiously