WBL Competency 2: Communication Skills

Outcome 2.4: Seek appropriate information through communication

Provide two examples

Guidance for Outcome 2.4

 

To meet this Outcome you will need to show that you can seek appropriate information through communication.

In your logbook sheets you should explain how you identified what further information was required, how you sought that information and how you applied the relevant law and procedure for that information.

You should attach supporting evidence of your communication which requests that information, e.g., an email, telephone attendance note or a letter to a client or professional.

 

Examples for Outcome 2.4

Examples may come from different types of legal work as shown by following the links below:

Example 1

Example 2

Example 3

 

Could you use your evidence for these Outcomes too?

 

Remember to read the guidance for each outcome to ensure you fully meet the criteria

 

If in seeking the information you had to tailor your language to ensure you used suitable language whilst communicating, you could possibly use this evidence towards meeting the following Outcome:

Outcome 2.2 Use suitable language in communication

If the information you sought through communication was as a result of an issue(s) you identified whilst dealing with a matter and the information assisted you to deal with the issue, you could possibly use this evidence towards meeting the following Outcome:

Outcome 1.3 identify and deal with the issues arising in a matter